Roanoke Roofing Contractor

Now that your claim has been filed, you should receive a phone call from your insurance provider to schedule the adjuster appointment.

CALL US AS SOON AS THIS IS SCHEDULED

From this point on, your go-to response to any inquiries made by your insurance provider should be, “That’s a good question; please speak to my contractor.”

At the adjuster appointment, a representative of Davis Roofing Solutions will show up on-site to ensure the roof gets bought by your insurance provider. If a contractor is not on-site during the adjuster appointment, the probability of the roof getting bought goes down drastically.

Once the roof is declared totaled by your insurance provider, they will draft an estimate of the cost of repairs. The total value is called the Replacement Cost Value (RCV). The age of the roof determines the depreciation amount. Depreciation is subtracted from the RCV, the remaining value of the roof is called the Actual Cost Value (ACV). Your deductible is taken out from there, as that portion is your responsibility, not the insurance carriers. The remaining amount is called the Net Claim. This will be the amount of the first check your insurance provider will issue.

Once you receive your first check, we will collect that and your deductible simultaneously. You will only need to endorse the insurance check; you do not need to cash or deposit it. We will deposit these 2 checks into our bank account and schedule your installation.

NOTE: Oftentimes, your mortgage company will be listed on the check.
We will take care of getting that endorsement for you.
All you will need to do is sign an authorization form and we will take care of the rest.

Installation typically takes about a day. During this time, all we ask is that you bring in fragile lawn ornaments/items and move the vehicles out of the driveway so that we can park our trailer and materials and ensure that your vehicle doesn’t get damaged during the installation.

Oftentimes, a claim will include other trades such as gutters, window screens, AC units, fencing, garage doors, chimney flue cap, chimney crown, etc. We will complete all other trades attached to the claim as soon as possible after the roof is installed.

After we have completed all trades attached to the claim, we will submit a final invoice and certificate of completion to your insurance provider, and negotiate any supplemental payments. After we have done this, your insurance provider may confirm with you that the work is done. Please make sure you check with us before confirming this with your insurance provider. When the insurance provider finalizes the claim, they will release the depreciation check and any other amounts due.

When the final payment arrives, just like with the first check, all you need to do is endorse it and give it to us. We will stamp it, deposit it, and close out your job. When we close out your job, we will submit your manufacturer warranty and give you a class 3 or class 4 form if applicable for you to renegotiate your premium with your insurance carrier.

After we have completed your job, if you are completely satisfied, we would ask that you leave us a review on Google and that you share your experience with your friends and family. We will always pay referral fees for any jobs that we install that you refer to us.