INSPECTION / EVALUATION
Before we can determine the need for repairs or replacements, we must conduct an initial inspection. Our specialists are adept at identifying storm damage and evaluating the overall condition of your roof. If we find that only minor repairs are needed, we’ll handle those at no cost to you. For more significant issues, we’ll guide you through the process of filing a claim with your insurance and walk you through each step. If a claim is initiated, here’s what to expect:
SCHEDULE ADJUSTER APPOINTMENT
After filing your claim, expect a call from your insurance to set up the adjuster appointment.
CONTACT US ONCE THE APPOINTMENT IS SCHEDULED
Your primary response to any questions from your insurance should be, “That’s a great question; please consult with my contractor.”
ADJUSTER APPOINTMENT
A Davis Roofing Solutions representative will be present at the adjuster meeting to ensure your roof is fully covered by your insurance. Without a contractor on-site, the likelihood of approval decreases.
FIRST CHECK & ESTIMATE
Following your insurance’s assessment, they’ll provide an estimate for repairs, termed the Replacement Cost Value (RCV). They’ll calculate depreciation based on the roof’s age, deduct it from the RCV to find the Actual Cost Value (ACV), and subtract your deductible from that. What remains is the Net Claim, which is the amount of the initial check issued by your insurance.
PAYMENT PROCESS
Upon receiving your first insurance check, we’ll collect it along with your deductible. You only need to endorse the insurance check; no need to cash or deposit it. We’ll deposit these checks and proceed with scheduling your installation.
Note: Your mortgage company might be listed on the check. We’ll handle securing their endorsement for you; just sign an authorization form, and we’ll manage the rest.
INSTALLATION
Installation usually completes within a day. We ask that you secure any fragile items and clear the driveway to avoid any damage during the installation.
ADDITIONAL TRADES
Claims often cover additional repairs like gutters, window screens, and more. We aim to complete these tasks swiftly after the roof installation.
FINAL INVOICE AND CHECK
After finishing all related work, we’ll send the final invoice and completion certificate to your insurer, negotiating any additional funds due. Once your insurer has confirmed the completion, they’ll release any remaining funds.
FINAL PAYMENT
When you receive the final payment, simply endorse it over to us. We’ll handle the deposit and finalize your project, at which point we’ll also manage your manufacturer warranty and provide you with a Class 3 or Class 4 form for potential insurance premium negotiations.
REFERRALS AND REVIEWS
If you’re satisfied with our work, we encourage leaving a review and referring us to others. We offer referral fees for any projects referred to us by you.