SCHEDULE ADJUSTER APPOINTMENT
Once your claim has been submitted, expect a call from your insurance company to arrange the adjuster appointment.
CALL US AS SOON AS THIS IS SCHEDULED
From this point on, your go-to response to any inquiries made by your insurance provider should be, “That’s a good question; please speak to my contractor.”
ADJUSTER APPOINTMENT
During the adjuster appointment, a Davis Roofing Solutions representative will be present to advocate for your roof’s coverage by your insurance company. Without a contractor’s presence at this meeting, the likelihood of your roof being approved for coverage significantly decreases.
FIRST CHECK & ESTIMATE
After your insurance provider has deemed your roof a total loss, they will prepare an estimate for the repair costs, known as the Replacement Cost Value (RCV). The roof’s age will dictate the depreciation amount, which is deducted from the RCV to arrive at the Actual Cost Value (ACV) of the roof. From this, your deductible is subtracted, as it represents your portion of the cost, not the insurance carrier’s. The amount left after this subtraction is termed the Net Claim, which will be the value of the initial check issued by your insurance provider.
PAYMENT PROCESS
Upon receiving your initial check, we will collect it along with your deductible at the same time. Your only action is to endorse the insurance check; there’s no need for you to cash or deposit it yourself. We will deposit both checks into our bank account and proceed to schedule your installation.
NOTE: It’s common for your mortgage company to be named on the check. We’ll handle obtaining their endorsement on your behalf. You’ll simply need to sign an authorization form, and we’ll manage everything else.
INSTALLATION
The installation process typically spans one day. During this period, we request that you secure any delicate items in your yard and clear your driveway of vehicles. This allows us to park our trailer and materials conveniently and ensures your vehicle remains unscathed during installation.
COORDINATING OTHER TRADES
Claims often encompass additional services like gutters, window screens, fencing, garage doors, and chimney repairs. We aim to complete all related services promptly after the roof installation.
FINAL INVOICE AND CHECK
Upon finalizing all tasks related to the claim, we’ll forward a conclusive invoice and completion certificate to your insurance company and discuss any extra payments. Once this step is completed, your insurer might contact you for confirmation of work completion. It’s crucial to consult with us prior to confirming with your insurer. Subsequently, your insurer will issue the depreciation check and any remaining amounts owed.
FINAL PAYMENT
Upon receiving the final payment, your role remains the same as with the initial check: simply endorse it and hand it over to us for deposit and job closure. Post job completion, we’ll process your manufacturer warranty and, if applicable, provide a class 3 or class 4 form for insurance premium negotiation.
REFERRALS AND REVIEWS
After job completion, should you be fully satisfied, we encourage you to leave a Google review and share your experience with others. We value referrals highly and offer referral fees for any projects you direct to us that result in installation.